Workplace Communication
Communicate clearly, navigate conflict, and build trust at work.
About the Course
Workplace communication shapes how people experience their work. It influences trust, collaboration, performance, conflict, and whether people feel comfortable speaking up.
This course gives you practical tools to communicate with greater clarity and intention. You’ll strengthen your listening skills, learn to give more useful feedback, navigate difficult conversations, and respond more effectively when communication breaks down.
The goal isn’t perfect communication. It’s learning how to communicate in ways that help people understand one another, work through challenges, and build stronger working relationships.
What You Will Learn
Build trust in your team and organization
Listen and ask better questions to uncover needs
Write clearer, more impactful messages
Give and receive useful feedback that drives growth
Navigate conflict with confidence and empathy
Communicate effectively across styles and differences
Communicate through change with clarity and care
Create a 90-day action plan for lasting improvement.
Who This Is For
Professionals
Looking to enhance their communication impact.
New & Experienced Leaders
Seeking to lead with more empathy and clarity.
HR Professionals
Designing human-centered workplace strategies.
Team Leads
Navigating daily team dynamics and conflict.
Individual Contributors
Wanting to communicate with greater confidence, clarity, and professionalism.
Course Curriculum
Communication That Builds Trust
Laying the foundation for psychological safety and open dialogue.
Listening Before Responding
Strengthening active listening and asking questions that improve understanding.
Clear and Respectful Communication
Structuring messages for clarity, impact, and mutual respect.
Feedback That Helps People Grow
Delivering constructive feedback that inspires action and development.
Navigating Difficult Conversations
Frameworks for handling high-stakes or sensitive discussions.
Communication Across Differences
Bridging gaps in style, culture, and perspective.
Putting It Into Practice
Applying your skills to real-world workplace scenarios.
Course Resources
Accessing your toolkit and final action plan templates.
Your Downloadable Resource Pack
Get immediate access to a full-color practical toolkit designed to help you implement what you learn. This pack includes tools for communication planning, active listening guides, feedback frameworks, difficult conversation scripts, team agreement templates, and your personalized 90-day action plan.
Meet Dr. Tiffany Edwards
AI + Workforce Performance Strategist, researcher, author, executive HR leader, educator, and U.S. Air Force veteran. Dr. Edwards brings together research, leadership experience, workforce strategy, education, and a human-centered approach to help people and organizations navigate change.
Frequently Asked Questions
What is the course format?
The course is self-paced and consists of written lessons, practical exercises, and downloadable resources.
How long do I have access?
You get lifetime access to the course materials and any future updates to the curriculum.
Who is this course for?
It is designed for professionals, leaders, HR professionals, team leads, and individual contributors who want to communicate with greater clarity, confidence, and effectiveness at work.
What resources are included?
You receive a full-color resource pack with communication planning tools, active listening guides, feedback frameworks, difficult conversation tools, team agreement templates, and a 90-day action plan.
Is there support available?
Yes, you can reach out to Change Dr. Tiff for any technical issues or questions regarding the course content. You can reply to your course email or use the Contact Us page.
Ready to Communicate with Greater Clarity?
Strengthen the way you communicate, handle difficult conversations, and build trust at work.
Enroll Now — $79
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